Contact us
BGS Trustee Limited is the manager of the Scheme and the BGSP. BGS Trustee employs Melville Jessup Weaver (MJW) to administer the Scheme and BGSP.
The administrator can be contacted here:
Karen Vernon
Email: [email protected]
Telephone: 09 980 0531
Postal Address:
BGS Trustee/Beca Super Scheme/BGSP
C/- Melville Jessup Weaver
P O Box 4014
Auckland
The Trustee has established a process to deal with any complaints that members might have.
The process is confidential, providing members with the ability to be satisfied that all their dealings with the Scheme and the BGSP have been handled properly. The first step is to contact either the Scheme/BGSP Secretary or the Administration Manager in confidence to set out your complaint.
Members also have the right to send their complaints directly to the Scheme and BGSP’s external disputes resolution service, Financial Services Complaints Limited (FSCL). FSCL’s contact details are:
Website: www.fscl.org.nz
Email: [email protected]
Telephone: 0800 347257
Postal Address: PO Box 5967, Lambton Quay, Wellington 6145
General Enquiries
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